Privacy Policy
How we protect and handle your personal data
Last updated: January 2025
1. Introduction
Prime Relocation GmbH ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our relocation services and website.
2. Information We Collect
Personal Information
When you use our services or contact us, we may collect:
- Name and contact information (email, phone, address)
- Employment details and employer information
- Family composition and dependent information
- Passport and visa documentation
- Financial information for housing applications
- Preferences and requirements for housing, schools, and services
3. How We Use Your Information
We use the information we collect to:
- Provide relocation services (housing search, immigration support, school placement)
- Communicate with you about your relocation
- Coordinate with landlords, schools, and authorities on your behalf
- Improve our services and customer experience
- Comply with legal obligations
4. Data Sharing and Disclosure
We may share your information with:
- Landlords and property managers (for housing applications)
- Immigration authorities (for permit processing)
- Schools and educational institutions (for admissions)
- Service providers assisting with your relocation
- Your employer (if they are coordinating your relocation)
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Under Swiss data protection law and GDPR (where applicable), you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
7. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Prime Relocation GmbH
Industriestrasse 47
6300 Zug, Switzerland
Email: info@primerelocation.ch
